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CUC Customer Center temporary hours

Community Bulletin
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(CUC) — In light of the governor's amended Executive Order 2020-04, Directive 14, the Commonwealth Utilities Corp. announces that its Customer Center's business hours effective March 25, 2020 until further notice are as follows:

Cashier/Payments

Monday to Friday

8 a.m. to 1 p.m.

Customer Service

Monday to Friday

8 a.m. to 1 p.m.

The Customer Center will only entertain critical transactions from its customers:

1) Payment and token purchases

2) Reconnections (existing connections)

3) Prepay meter applications (for online/web-based meters)

4) Termination of services

CUC reminds its customers to follow the Covid-19 prevention measures when entering the Customer Center as this was put in place to protect our customers and our employees.


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