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CNMI DOL PUA Program announces change of operations

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(Office of the Governor) — The CNMI Department of Labor is announcing that it will temporarily suspend the in-person appointments it has established for the Pandemic Unemployment Assistance program at CNMI DOL building # 1334, starting October 15, 2020 to November 30, 2020.  

The suspension is necessary for the department to proceed with claims adjudication for PUA applicants whose applications have not been processed due to errors or incomplete information; to audit overpayments; conduct appeals; and for fraud detection purposes.

All PUA claimants who have pre-registered for appointments prior to the change in operations will be allowed to walk in for their scheduled appointments only up to October 14, 2020.

The department is still accepting initial applications and weekly claims certification submissions via online (Hiremarianas.com) or at DOL building #1334 and will consider in-person appointments depending on the nature of the request.

Due to the change in PUA operations, the department has revamped its email and Call Center operations. All individuals with PUA claims inquiries are encouraged to email This email address is being protected from spambots. You need JavaScript enabled to view it. or call the following numbers for inquiries on their claims (hours of operation M-F, 8 a.m. to 4 p.m., except on local or federal holidays):

322-8870                                    

322-8871                                    

322-8872

322-8873                                    

322-8874                                     

322-8876

322-8877                                    

322-8878                                    

322-8879           

322-8890                                   

989-9190                                    

989-9192

989-9193                                    

989-9194

Additional DOL telephone lines:

  • Administrative Services

664-3196/322-9947

  • Division of Employment Services

323-9994/9995                                                              

  • Enforcement

322-9940/9941

  • Benefits Payments Control Unit

322-9943/9944

  • PUA Fraud Hotline

989-9095

  • Administrative Hearing Office

 664-3290/3291

  • OSHA

664-3156/3157

  • WIA

664-1708/1709

As of September, the Pandemic Unemployment Assistance and Federal Pandemic Unemployment programs had nearly 6,000 PUA applicants and disbursed more than $80 million in benefits.

The department is reminding PUA applicants that they should continue to apply for the PUA program each week, only if they are still unemployed, furloughed, or have reduced working hours due to the economic impact of Covid-19.

For more information, contact the PUA Call Center at the numbers listed or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

November 2020 pssnewsletter

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