New hours of operation for PUA/FPUC program

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(Office of the Governor) — The CNMI Department of Labor announce that starting Monday, July 27, 2020, the Pandemic Unemployment Assistance Program will be open to the public from 8 a.m. to 2 p.m., Monday to Friday, at Building #1334 on Capital Hill, Saipan.

The CNMI DOL PUA Program is changing its hours to allow for more time spent on processing claims for payment of benefits to ensure expedient disbursement of approved unemployment benefits.


CNMI DOL will continue to provide the same services it has provided for the past month.

These include:

 (1) Disseminating and receiving initial and weekly applications.

 (2) Providing general assistance with filling out applications.

 (3) Providing claims information (e.g., status of claims).

 (4) Answering general inquiries about the program (e.g., eligibility requirements).

Contact information

For any PUA/FPUC-related inquiries, please contact CNMI DOL at 989-9080/81/83/84/89/90 from 8 a.m. to 4 p.m. (Monday to Friday), or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

CNMI DOL is experiencing high call volumes and is doing everything it can to accommodate inquiries.  The department greatly appreciates your patience and understanding.

For assistance with other DOL services, such as job vacancy announcement, certifications, or quarterly compliance submission, or labor complaints, please contact 664-3196 / 323-9993 / 323-9994 / 323-9995.

For information regarding labor complaints or enforcement matters contact 664-3291/3292/3293.

Fraud hotline

Individuals are encouraged to call  989-9095 to report any perceived instances of wrongdoing or fraud pertaining to the PUA/FPUC programs.

CNMI DOL will continue to assist clients while requiring everyone to adhere to strict social distancing, the wearing of face masks, and other health measures intended to prevent the spread of COVID-19.

Please continue to follow updates from CNMI DOL through local media partners and through the CNMI Office of the Governor’s Facebook page and website at

CNMI DOL is an equal opportunity employer/program and auxiliary aids and services are available upon request to individuals with disabilities. Visit CNMI DOL’s website at for more PUA/FPUC-related information.

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